Privacy Policy

Last Updated: July 22, 2026

At FreshVion ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase products from us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect information including:

Name
Shipping and billing address
Email address
Phone number
Payment information (processed securely through our payment providers)
Order history
Device information (browser type, IP address, operating system)
Website usage information through cookies and analytics

How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Respond to your questions
Improve our website and shopping experience
Detect fraud and protect our business
Comply with legal obligations

We do not sell your personal information to third parties.

Payment Security

We do not store your credit card or debit card details.

Payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Sharing Your Information

We only share information when necessary, including with:

Payment processors
Shipping carriers
Order fulfillment partners
Website and analytics providers
Government authorities when required by law

These partners only receive the information necessary to perform their services.

Cookies

Our website uses cookies to:

Keep your shopping cart active
Remember your preferences
Improve website performance
Analyze website traffic
Help prevent fraud

You may disable cookies through your browser settings, although some website features may not function properly.

Marketing Emails

If you subscribe to our newsletter, we may occasionally send promotional emails.

You may unsubscribe at any time by clicking the Unsubscribe link included in our emails.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect your personal information.

While no online system can guarantee absolute security, we continuously work to keep your information safe.

Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer service
Meet legal, accounting, and tax requirements
Resolve disputes

When no longer needed, your information is securely deleted or anonymized.

Your Privacy Rights

Depending on where you live, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Request a copy of your personal data
Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.